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Privacy Policy – Trainmaster

Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website.

It explains:

  • What information we collect about you.
  • How we use the information about you.
  • How we may contact you for marketing.
  • Access to your information and correction.
  • Cookies.
  • Other websites.
  • Changes to our privacy policy.
  • How to contact us.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 20th February 2019.

What information we collect about you

We may collect information about you if you sign up for email marketing. We use Mailchimp for this. The information you provide (name and email address) will be transferred to Mailchimp to be processed in accordance with their privacy policy and terms.

We may collect information about you if you make a booking or an enquiry with us. This would be your name and the contact information that you provide us with for communicating with you about the booking or enquiry.

We do not collect any card details during financial transactions. Your financial transactions are securely processed by PayPal or Stripe in accordance with their policies and terms.

Information about you may also be collected by our social media (Twitter, Facebook), and stored within those platforms and used in accordance with their privacy policies.

Information may also be collected via the use of cookies on our website.

How will we use the information about you?

The information we have about you is used (if you agree) to send you marketing emails (see the marketing section below).

The information you provide us with when making a booking or enquiry is used only for us to communicate with you about the booking or enquiry.

We will not share your information with other companies.


Our email marketing consists of occasional mailshots via Mailchimp.
We use Facebook, and Twitter to share information with you, in accordance with the privacy policies of those platforms. We use cookies (see below) on our website.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes you can unsubscribe using the link on the email message, or by contacting us at info@trainmaster.co.uk

Access to your information and correction thereof

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please send us an email.
You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.cookiesandyou.com/ or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their own privacy policies.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you. You can do this by emailing us at info@trainmaster.co.uk